Privacy Policy

At Astro Gear, your privacy really matters to us. This policy explains what personal information we collect, how we use it, and how we keep it safe when you browse our site or place an order.

1. What We Collect

We collect personal information when you:

• Browse our website
• Place an order
• Sign up for our newsletter or get in touch with us

This may include:

• Your name
• Billing and shipping address
• Email address
• Phone number
• Payment details (handled securely by our payment providers)

We also collect some basic technical info (like your device type, browser, and IP address) to help improve your experience on the site.

2. How We Use Your Info

We use your information to:

• Process and ship your orders
• Send order updates or respond to your messages
• Send you occasional newsletters or promos (only if you’ve opted in)
• Improve our website and service

We never sell or share your personal info with third parties for marketing.

3. Payment Security

All payments are securely processed through trusted gateways like PayFast. We don’t store (or even see) your full credit card or bank details.

4. Cookies

We use cookies to remember things like your cart and help us improve your browsing experience. You can block or manage cookies in your browser settings anytime.

5. Your Rights

You’re in control of your data. You can:

• Ask what personal info we have on file
• Request corrections or updates
• Ask us to delete your info (unless required for legal reasons like tax records)

To request any of the above, contact us at support@astrogear.co.za

6. Third-Party Services

We work with a few trusted partners (like couriers and payment providers) to fulfill and deliver your orders. They only receive the info necessary to do their job and are required to keep it safe and secure.

7. Policy Updates

We may update this policy from time to time to keep it accurate. Any important changes will be posted right here.